Export Import Operations

Export Import Operations



£26,500 + Bonus

What’s on offer:

  • Salary of £26,500 per annum
  • Attractive monthly bonus scheme
  • Hours of work- Monday-Friday 8:30am-5pm
  • Holidays: 20 days + Bank Holidays
  • Onsite parking
  • Company pension scheme

Core Role Responsibilities

  • Receive, process, and manage incoming bookings (mainly export and some import) in agreed time frames to company standards and guidelines.
  • Sea and Air freight exports – including FCL / LCL and air freight and some LCL and FCL imports and clear and deliveries.
  • Accountable for ensuring highest levels of data quality data input into bespoke program in the timescales required by company.
  • Liaise with Suppliers to fulfil customer bookings covering the full range of requirements in terms of:
    • Quality data input for new bookings into company booking platform Box Top and confirmations to suppliers and clients.
    • Problem resolution including haulage delays/ vessel details/ sourcing alternative options where required.
    • Job tracking and customer communication throughout
    • Closing the job when completed to customer satisfaction.


  • The successful candidate must have previous experience in the Sector – 2 years plus preferable.
  • They will be a good team player, have excellent verbal and written communication skills and able to work in a fast paced and exciting environment.
  • Be able to work on their own initiative with the ability to interpret and execute agreed company guidelines and policies.
  • Proven problem solving and negotiation skills are critical as are customer focus and the ability to build rapport over the phone.
  • Planning & organising skills are essential together with excellent levels of attention to detail and a structured approach to work.

Job Information

Job Reference: JOB3240_1688653478
Salary From: £26500
Salary To: £26500
Job Industries: Transport and Rail
Job Locations: Dudley, West Midlands
Job Types: Permanent
Job Skills: import, export, freight forwarding, sea and air frieght, FCL, LCL

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