Sales Co-Ordinator/ Administrator

Sales Co-Ordinator/Administrator




What’s on offer:

  • Salary of £25,000
  • Hours: 8:30am-5pm 30-minute lunch break
  • Pension scheme
  • 20 days holiday + Bank Holidays
  • Death in service
  • Free Parking

Job Role & Purpose

Responsible for interpreting and processing sales orders in an accurate and timely manner, resolving order queries and developing relationships with customers.

Key Duties and Responsibilities:

  • Ensuring all e-mails and telephone conversations are dealt with promptly and efficiently.
  • Sales order processing and working with customers to obtain ordering schedules wherever possible.
  • Checking the progress of sales orders and keeping the customer updated
  • Receiving and acknowledging sample requests form customers and working with the Design and Innovation Team and Account Managers to deliver in line with customer expectations.
  • Providing delivery updates on a daily or weekly basis to customers.
  • Filing and general office duties.
  • Cover for other areas as and when required.
  • Accepting incoming calls and actively promoting our products.
  • Deal with a variety of different queries from customers and suppliers.
  • Check stock availability as and when required.
  • Develop relationships with key customers and contacts.
  • Work with the rest of the sales team to identify new opportunities.
  • Working with the Sales Team you will act as the lead to ensure the smooth running of all accounts with schedules, orders and deliveries.
  • Developing relationships with key customers and contacts and looking to building, creating and maintaining long lasting client relationships.
  • Work with all internal stakeholders and teams to ensure the highest level of customer service is delivered to customers.
  • Ensuring quotations are completed and responded to as quickly as possible.
  • Acting as a key interface between the customer and all relevant divisions.

Job Information

Job Reference: SG JOB3234_1685464527
Salary From: £25000
Salary To: £25000
Job Industries: Admin and Secretarial
Job Locations: Wednesbury, West Midlands
Job Types: Permanent
Job Skills: Sales Administrator, Administrator, Sales Order Processor, Customer Service

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