Dispatch Administrator

Location: Oldbury
Job Type: Temporary Ongoing
Hours: Full Time
Pay Rate: £12.71 per hour

About the Role

We are currently recruiting for a highly organized and detail-oriented Dispatch Administrator to join our client’s busy operations team in Oldbury. This is a full-time, temporary ongoing position offering a great opportunity to work within a fast-paced logistics and distribution environment.

The successful candidate will play a key role in supporting dispatch operations, ensuring the accurate processing of documentation, stock control, and administrative tasks while maintaining a high level of precision and attention to detail.

Key Responsibilities

• Coordinate and support daily dispatch activities to ensure timely and accurate order processing.
• Prepare, process, and maintain dispatch documentation, delivery notes, manifests, and shipping records.
• Accurately enter, update, track, and validate operational data within internal systems.
• Utilise Microsoft Excel to an advanced level to manage, analyze, track, and validate data.
• Produce reports, spreadsheets, and operational summaries as required.
• Process and manage expense claims in line with company policies and procedures.
• Monitor stock and inventory levels, ensuring office and operational supplies are maintained and ordered when required.
• Liaise with warehouse, transport, and operational teams to ensure smooth dispatch processes.
• Investigate and resolve dispatch discrepancies, delivery issues, and stock variances.
• Handle incoming telephone calls and email enquiries in a professional and efficient manner.
• Maintain accurate records and filing systems, ensuring all documentation is up to date and compliant.
• Support the wider team with general administrative duties as required.
• Work with a high level of precision, ensuring accuracy across all administrative and dispatch-related tasks.

Requirements

• Previous experience in a Dispatch Administrator, Logistics Administrator, Transport Administrator, or similar administrative role.
• Extensive knowledge of Microsoft Excel, including formulas, functions, calculations, data validation, sorting, filtering, and reporting.
• Strong numerical and analytical skills.
• Excellent attention to detail and accuracy.
• Ability to prioritise workload and manage multiple tasks effectively.
• Confident communication skills, both written and verbal.
• Experience working within a fast-paced operational or logistics environment is desirable.
• Strong organisational skills and the ability to work independently and as part of a team.