Customer Service Administrator

Bilston

8am-5pm (1 hour lunch break)

Temp to perm

£12.21-£13.00 per hour

Our client, a well-established business within the Bilston area are currently recruiting for an experience, switched on Customer Service Administrator to join their busy organization. As a Customer Service Administrator, you will be faced with a range of duties to contribute to the smooth running of operations across the business.

Main job duties (not limited to):

• Monitor and respond to any email queries in a professional manner.
• Provide customers with proof of deliveries as and when requested.
• Answer inbound calls with a professional telephone manner.
• Update and maintain databases ensuring accurate information entry.
• Provide administration support to the team.
• Upload and maintain accurate copies of paperwork on the internal system.
• Any other adhoc duties as and when required.

Person specification:

• Administration experience required.
• Customer service experience is essential.
• Professional telephone manner.
• Ability to support the team

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.