What’s on offer:

• Monday – Friday 9:00am – 5:00pm (1 hour lunch)
• £31,000 – £33,000 per annum
• Hybrid (minimum 2 days in the office)
• 27 days + bank holidays
• pension scheme (6% contribution based on an employee contribution of 2%)
• Death in Service Insurance, 3 x gross salary.
• Employee Healthcare Scheme.

Our client is seeking a highly organised an ambitious sales and business manager to join their team! This role will suit someone who is an excellent communicator, a self-motivator, results driven, able to build rapport with members and understands the importance of being a real team player.

Key Responsibilities:

• To identify and recruit new members against agreed targets.
• To identify and retain members against agreed targets.
• To identify and create sufficient leads to maximise sales opportunities and ensure monthly targets are met.
• To identify key members who have further needs to support their business and upgrade to a higher membership level.
• Active client relationship management both during recruitment process and beyond.
• To host networking events and build relationships with prospective and existing members.
• Regular attendance at networking events such as SME forums, Business and Trade Expos etc.
• To work with the membership team to maximise membership retention and recruitment against agreed targets.
• Promote and sell all Services, including training, Trade & Export Documentation, Events and Sponsorship opportunities.
• To work with wider team members to develop and deliver membership sales campaigns which meet the needs of SMEs across the Black Country and increase recruitment activity.
• Maintain accurate and timely records via the CRM system.
• Record all activities via our CRM system to monitor success and feed into evaluation reports.
• Gather testimonials from members.
• Record ‘learnings’ from activities – ensuring that we track member sentiment to further develop and shape our products and services.
• Undertake training and continuous professional development.
• Establish and build strong, effective, and constructive working relationships with a wide range of members, partners, and stakeholders.
• At all times, demonstrate the values of the company and be an advocate for our members, events, sponsors, and business partners.

Person Specification:

• Successful experience of building and developing relationships in a business-to-business environment.
• Commercially astute – with a proven ability to quickly understand a business and their challenges and opportunities
• Ability to analyse own performance, understanding the trends and forecasting the future
• A keen eye for an opportunity and know how to pursue and close a deal
• Successful track record of achievement / delivery through their career
• Working with a multitude of internal and external stakeholders at all levels
• Broad understanding of the Business Community in the West Midlands and current issues affecting it.
• A broad understanding of business needs, such as finance, marketing and sales and the issues that SME face
• A broad knowledge of strategic and operational issues affecting SMEs
• Strong leadership skills, ability to motivate colleagues and bring people together
• Strong communication and organisational skills
• A good understanding of commercial drivers, opportunities and management
• Conversant with social media/LinkedIn
• Minimum of two years’ experience in a business development/sales role. Experience ideally gained in a membership organisation or business-to-business environment.