What’s on offer:

• Monday – Friday 9am – 5:30pm + 1 hour lunch break (flexible)
• Hybrid (2/3 days in the office)
• Salary of £28,000 – £35,000 (depending on experience)
• 30 days holiday plus bank holidays
• Pension scheme 4% contributions
• Health insurance (medical & dental)
• Free parking

A fantastic opportunity has become available to join a well-established international company within the Birmingham area.

If you are a student leaver or have experience working in a sale’s supportive role, then this would be a fantastic opportunity for your next career step.

Key Responsibilities:

• Actively pursue new internal leads via all available channels such as email, phone, social media etc, inform about companies’ software and organise meetings for sales team.
• Process sales inquiries and assist customers through each step of the sales process to ensure excellent customer service.
• Maintain customer records and assist sales team with account management.
• Handle administrative duties including data entry to ensure all sales data is up to date.
• Prepare quotations and ensure orders are processed in a timely manner.
• Manage existing contracts and annual software renewals.
• Coordinate with other departments internationally to resolve customer issues.
• Prepare and actively participate at events to identify new leads, coordinate and schedule meetings for sales team.
• Organise training courses and annual client events.
• Manage, order and keep stock of sales and promotional materials (brochures etc).

Person Specification:

• pro-active and has a can-do attitude.
• Good organisational skills and ability to manage several responsibilities at the same time.
• Experience working with sales development process and/or CRM systems and data entry tasks is desirable.
• Ability to prioritise own workload, enjoy working as part of a team as well as own initiative.
• Good communication skills both oral and written, customer focus, accuracy and attention to detail.
• Good skills in Microsoft Word, PowerPoint, Excel and Outlook.
• Enthusiastic, energetic, hard-working and willing to learn.