Transport Planner
Bilston
From £28,600
Temp to Perm
Full-time
7:30am – 5:30pm
(Monday to Friday)

We are currently seeking an experienced and proactive Transport Planner to join a busy and growing logistics operation based in Bilston. This is a great opportunity for a motivated individual with a solid background in general haulage planning who thrives in a fast-paced and team-oriented environment.

The ideal candidate will have strong organisational and communication skills, the ability to forward-plan resources effectively, and a confident understanding of haulage operations, vehicle types, and routing. This role will involve managing day-to-day transport planning responsibilities and acting as a key link between customers, drivers, and internal teams.

Key Responsibilities:
• Plan and route the general haulage fleet efficiently to ensure maximum vehicle utilisation and profitability.
• Maintain high levels of customer service by responding to queries, providing updates, and resolving any transport-related issues.
• Coordinate driver schedules, vehicle availability, and trailer planning.
• Liaise with sub-contractors and internal departments to ensure smooth operational flow.
• Monitor and report on abnormal loads, ensuring all legal and safety requirements are met.
• Ensure accurate input of job information into internal systems and issue relevant paperwork to drivers.
• Assist with quoting transport services and providing costings to customers when required.
• Troubleshoot delivery issues and support drivers with instructions and route planning.

Requirements:
• Previous experience in transport planning within a general haulage environment is essential.
• Excellent communication and interpersonal skills with a customer-first attitude.
• Strong problem-solving ability and capable of working under pressure in a dynamic environment.
• High level of attention to detail and accuracy in data input and documentation.
• Confident using Microsoft Office applications including Outlook, Word, and Excel.
• Knowledge of vehicle types, load types, and routing is required. Understanding of abnormal load planning is desirable but not essential (training can be provided).
• Full UK Driving Licence preferred.