Account Manager

Account Manager


Permanent – Full time

£32,000 – £35,000 per annum (based on experience)

Our client, a manufacturer of sustainable packaging materials, based in Wednesbury, requires an Account Manager to join their team on a permanent basis.

The ideal candidate will be able to demonstrate sales experience with commercial acumen and the ability to build relations with current and new customers.

What’s on offer?

  • Salary: £32,000 – £35,000 per year – based on experience
  • Hours: 40 per week: Monday to Friday 8:30am to 5:00pm with 30 mins lunch
  • Based on site in Wednesbury, (potential flexibility with working from home)
  • 20 days holiday plus bank holidays
  • Free parking
  • Death in Service
  • Pension Scheme

Key Responsibilities

  • Focus on growing and developing existing clients along with trying to generate new business opportunities
  • Serve as the lead point of contact for all customer account management issues and matters
  • Look to build, create, and maintain long-lasting client relationships
  • Ensure that products meet the needs of all customers
  • Communicate and feedback with Sales Director and Commercial Manager regarding any issues with customer or customer spend/performance
  • Identify areas for improvement with customer base – product range/service, innovative ideas
  • Forecast and track account spend and usage figures
  • If required prepare appropriate documents to report
  • Play an integral role in ensuring existing customers’ needs and expectations are always met
  • Undertake training to meet the requirements of the role
  • Set objectives and targets for each customer account
  • Quote new work using the NERP System
  • Support implementing price increases to own and colleagues’ customers
  • Work with the admin office to ensure the smooth running of all accounts with schedules, deliveries etc
  • Ensure quotations and enquiries are turned around as quickly as possible
  • You will be required to be flexible with ad-hoc duties as and when required

The Ideal Candidate:

  • Experience within a sales role
  • Be commercially aware
  • Excellent communication skills
  • Experience within a manufacturing environment – advantageous
  • Able to use own initiative
  • Good attention to detail
  • Able to work within a team

Job Information

Job Reference: SW-2991_1658327229
Salary From: £32000
Salary To: £35000
Job Industries: Sales
Job Locations: Wednesbury, West Midlands
Job Types: Permanent

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